About the OEX Group
OEX is a capital group specializing in modern services for business. OEX operates in four segments: E-business, Back office and customer service, Sale Support and Retail Sale Network Management.
The OEX Group consists of the parent company OEX S.A. and its subsidiaries, among others: OEX E-Business Sp. z o.o., Divante Sp. z o.o., OEX Cursor S.A., ArchiDoc S.A. and Tell Sp. z o. o.
E-business is a dynamically developing segment, in which the Group offers IT sale supporting services and operates e-commerce in the end2end model, from creating an e-shop project, through technology, marketing, warehousing and shipment of goods to customers, to the after-sale service. A part of E-business is managing an over 40 thousand square meters warehousing infrastructure, located near Warsaw.
Back office and customer service
Within the Back office and customer service segment Group provides services of documentation handling, information circulation and supporting business processes of our Customers. ArchiDoc S.A. helps in the creation of a non-paper office, replacing traditional documents with e-documents. Voice Contact Center provides all contact channels for end customers – not only telephone, text messages, e-mail, chat and social media, but also traditional mail and face-to-face contact
Within the Sale support segment, OEX Group provides services related to supplying information that is necessary for sales management, among others: research, audits, merchandising services and outsourcing of sales force. It specializes in consumer and loyalty programmes, samplings, sale animations and events.
Retail sale network management
Within the Retail sale network management segment, companies from OEX Group manage the largest number of sale outlets in Poland, for three mobile network operators: Orange, T-Mobile and Plus.