Sale Support Segment

This segment offers activities whose purpose is to ensure an increase in the sale of clients’ products and services. All activities in this segment are provided by OEX Cursor S.A. and Mer Service Sp. z o. o. In this Segment, also the HR management services, object of the business of Pro People Sp. z o.o., are rendered. The basic services offered to clients under this segment comprise:

  1. outsourcing of sales representatives,
  2. merchandising
  3. examination of goods exposure and availability and communication standards,
  4. product promotion services,
  5. HR management services

Outsourcing of sales representatives

Outsourcing of sales representatives is conducted in variants: as a dedicated service model (work of a single team dedicated to a single client) and as a co-shared service model (work of a single team for many clients). The sales representative outsourcing service is addressed to the entire market (modern, traditional and specialist sales). The activities are carried out in accordance with the ISO 9001:2008 standards.

The merchandising activity

The merchandising activity consists in servicing the goods exposition in commercial networks by stationary teams and mobile servicing of smaller outlets. It is carried out using advanced IT tools and in accordance with the ISO 9001:2008 standards.

The merchandising offer is complemented by activities related to the consumer communication standard surveys by means of audits of the performance of agreements between retail outlets and producers as well as market research in the wide sense.

Examination of goods exposure

and availability and communication standards

The examination of goods exposure and availability and consumer communication standards supplements the merchandising offer and is performed on the basis of audits made in retail chains and outlets. Their purpose is to obtain information from the market, verify the arrangements made between the retail outlet and the producer, control the effectiveness of sales structures of the client as well as the database construction and updates. The data acquisition process takes place using advanced IT tools, which guarantee the quality and reliability of materials collected. The offer also comprises the analysis and advanced presentation of data.

Product
promotion
services

Product promotion services comprise activities related to a direct contact with the consumer. They comprise projects related to offering specialised personnel team s – described as ‘client advisers’ to producers. These advisers stimulate the sale in modern or traditional trade outlets as well as in specialised commercial networks by giving additional information about the product, providing the possibilities of a test use or execute the consumer’s individual orders. Such activities are reinforced by organisation of consumer programmes such as lotteries or contests.

HR managememt services

HR management services, recruitment services and personnel lease services, i.e. object of the business of Pro People Sp. z o.o., are rendered.