OEX Group

OEX is a group specialising in the provision of sale and client support services and technologies. The range of OEX’s clients include leading Polish and foreign brands from the eCommerce, FMCG and telecommunications. The OEX Group is made up of a dozen companies that employ over 1,500 people.

 

Retail Services

We support sales in traditional stores. The OEX Group companies manage 350 retail outlets for three leading mobile phone operators in Poland. Our field structures provide trade support services and the retail surveys reach 25 thousand retail outlets all over Poland. Read more

We support sales in traditional stores. The OEX Group companies manage 350 retail outlets for three leading mobile phone operators in Poland. Our field structures provide trade support services and the retail surveys reach 25 thousand retail outlets all over Poland. As part of our promotional projects, we distribute 3 million samples per year and reach 10 million consumers. We systematically raise our competence level and improve our services, drawing on modern technologies and proprietary solutions. We help our clients to effectively obtain and use the information necessary for sale management.

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eCommerce Services

In order to address the expectations of our Clients and take account of the trends on the dynamically developing online market, we offer a comprehensive ecosystem of products and services supporting enterprises in the process of offer digitisation and sales scaling, also on an international market. Read more

In order to address the expectations of our Clients and take account of the trends on the dynamically developing online market, we offer a comprehensive ecosystem of products and services supporting enterprises in the process of offer digitisation and sales scaling, also on an international market.

We offer comprehensive logistics services for foreign online shops and international manufacturers supplying products to e-shops. We help relocate operations to Poland at lower service prices while maintaining high quality and speed of delivery.

We provide customer experience solutions. In modern operational centres in Warsaw, Lodz and Lublin are 900 professional contact centre work stations. We support all end client contact channels. We run a helpline, image campaigns and well as service and products upselling. We generate leads, manage loyalty programmes as well as carry out CATI and IVR surveys.

 

 

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OEX Innovation Lab

OEX Lab is a place where we develop innovative technological, fin tech or commerce digitalisation-related projects. Read more

OEX Lab is a place where we develop innovative technological, fin tech or commerce digitalisation-related projects.
We offer comprehensive POS systems integrated with a proprietary cloud IT platform that supports and analyses the sales as well as manages the goods and warehouses in the SaaS model. iPOS’s solutions are currently used by almost 3 thousand stores.
We launched OEX24.com, a B2B marketplace that allows us to offer our clients sales digitalization and foreign expansion support in eCommerce.
We also invest in technologies related to purchase automation, new generation loyalty platforms and eCommerce solutions.

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