OEX S.A. is a parent company in capital group. OEX S.A., as a holding company, is responsible for the formulation of the Group’s development strategy and supervision over its implementation, the acquisition policy and for the support given to subsidiaries in such areas as finance, controlling or HR management. The subsidiaries concentrate on the development of their core competences. Since 2005, OEX S.A. has been listed on the Warsaw Stock Exchange.
OEX E-Business has over 18 years of experience in the provision of logistic support to the eCommerce sector, POS materials and loyalty programmes. The logistic services are offered in the area of:
Fulfilio manages warehouse dedicated to the eCommerce sector support and the marketing materials warehousing and distribution. It pursues projects for entities from the eCommerce sector, the largest FMCG corporations as well as the pharmaceutical and the financial industries. The Company offers comprehensive services: from supplier management, warehousing and fulfilment, through wide distribution, to product sales using both the off- and on-line tools and to brand awareness building.
Voice Contact Center supports all contact channels with the end client – phone, e-mail, chat, social media, text, videochat and traditional correspondence. It provides services for Poland’s largest companies, from the finance, insurance, eCommerce, medical, automotive and FMCG sectors. At present, the Company has over 900 professional contact centre work stations available for its clients in three modern operational centres in Warsaw, Lodz and Lublin.
The offering of Voice Contact Center includes:
The Company has received numerous industry awards and distinctions including, but not limited to, the Outsourcing Star, the Golden Phone Receiver, the Call Center Awards and the Telemarketer of the Year.
OEX Cursor specialises in the Field Marketing and Trade Support areas. The services provided comprise comprehensive activities conducted in stores as well as multi-dimensional promotional campaigns, e.g.: sale consulting, experience marketing, event marketing, merchandising, retail audits and management of commercial structures. OEX Cursor has an extensive network of several hundred field workers. The Company is a business partner for key brands and manufacturers from the FMCG, industrial, financial, telecommunications and pharmaceutical sectors.
MerService provides highly specialised services to support business processes, in particular the sale processes such as, for example, merchandising, outsourcing of sales representatives and retail audit. The Company is one of the sector leaders both in terms of the field structure size and the innovative character of the solutions offered, which guarantee the optimisation and efficiency of the projects carried out. It operates in most large-scale stores and in several thousand traditional retail outlets.
Działający od 2014 roku iPOS jest pomysłodawcą i twórcą pierwszego na rynku kasoterminala, łączącego funkcje urządzenia fiskalnego i terminala płatniczego. Kasoterminale iPOS są zintegrowane z autorską chmurową platformą informatyczną iPOS web, służącą do obsługi i analizy sprzedaży, zarządzania towarami oraz magazynem, udostępnianą w modelu SaaS. iPOS kieruje swoje rozwiązania do małych i średnich przedsiębiorców prowadzących sprzedaż detaliczną.
Tell is one of Poland’s largest networks of stores selling Orange’s mobile phones and services to individual and institutional clients. It has operated on the mobile phone market since 1997 and has developed dynamically, treating the increase in client support quality and extension of the scope of services offered as its top priorities. The stores are located in places with easy access for Clients, e.g. in shopping malls and on main streets.
The Company sells mobile phone products and services for the T-Mobile operator. In consequence of its long years on the telecommunications market, it has become one of the top players in this sector. The organic growth accompanied by mergers have turned the Europhone sale network into the largest agents cooperating with T- Mobile.
PTI Sp. z o.o. is one of the five service sale networks servicing the Plus mobile phone operator. The activities of PTI are focused on the acquisition of new clients and the provision of efficient and reliable support to the operator’s existing subscribers. The Company spares no effort to ensure that its stores are located in the most convenient locations.
Open Loyalty offers a full scope of loyalty functions as well as tools for the creation of a number of applications. It provides, without limitation, loyalty modules for e-commerce, incentive programmes for sales teams and loyalty programs supporting mobile apps.
Vue Storefront dostarcza interfejs, który daje sprzedawcom pełną kontrolę nad obsługą klienta, bez względu na to, z jakiego urządzenia on korzysta. Dodatkowymi atutami polskiego rozwiązania jest elastyczność gwarantowana przez API, w połączeniu z jego domyślnymi funkcjami mobilnymi.