New members of the Management Board of Voice Contact Center, a member of the OEX Group

Voice Contact Center’s Management Board was strengthened by the appointment of Ewa Czarnecka, current Operations Manager, and Ewa Depta, Sales Manager. Together with Konrad Rochalski, the President of the Management Board, in charge of Document Management and Customer Service at the OEX Group, they will shape the Company’s future growth.

Ewa Depta has worked at Voice Contact Center since its establishment in 2009. Her responsibilities include an acquisition of new clients and business growth. Ewa Czarnecka joined the team in January 2015 and has been responsible for operating activities and cooperation with clients. Both new Management Board members have more than a dozen years of experience in the contact center industry.

“Recent years saw a rapid growth of Voice Contact Center. The experience and qualifications of Ewa Depta and Ewa Czarnecka were key contributors to our success. Their appointment as Management Board members is a natural step forward and I am fully convinced that it will help us consolidate our position among top contact centers in Poland,” said Konrad Rochalski, the President of Voice Contact Center.

Voice Contact Center specialises in multi-channel customer service. Its services to businesses include running a professional Customer Service Department and a helpline service. The Company operates 560 contact center stations located in three operating centres: in Warsaw, Łódź and Lublin.

“Our clients entrust us with ever more complex customer service projects. As a member of the OEX Group, we have also developed comprehensive industry-specific solutions, including full support of insurance claims management processes,” added Konrad Rochalski.